FAQ

 

Payment

To purchase a print from Her Prints click ‘add to cart’ and go through the payment process by clicking on the cart icon on the top right of the page. You will be taken through the process of payment by credit or debit card or Paypal. After payment has been made you will be sent a proof of payment by email. All prices are for unframed artworks. We currently do not charge VAT on artworks.

Delivery

Prints are normally dispatched within 7 days.

Prints are delivered unframed. The print will arrive rolled in a tube and sent via a tracked service with full insurance. A flat fee for delivery will be added to your order depending on the country to which we are sending it. 

Shipping prices for unframed artworks:

UK: £12

Europe: £25

Rest of World: £40

 

Import Duties

If you are live outside of the EU import duties may apply when artworks arrive in your country. All import duties are an additional cost that will be passed on by the delivery company.

 

Cancellation and Returns

If you are not entirely happy with your artwork you can return it to us within 14 days for a full refund. Please return the work in its original condition and in its original packaging. If the print has been damaged during transit then please contact us by email and we will work with you to resolve any issues.

 

Editions

The prints available through Her Prints are limited edition Risograph prints which have been specially commissioned. The artists have produced multiple copies of each design in a limited print run of 100 plus two artist’s proofs. All the editions available are unique to Her Prints and are not available elsewhere. Once the full print run of 100 is sold, the prints will no longer be available and can not be reissued.

 

Colours

The colour of the prints may vary slightly from that shown on the website due to limitations of browser software and monitors.

 

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

 

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

 

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

 

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

 

Company Information

Her Prints is set up and run by Kate Neave. Contact via the contact form on the website. These constitute Her Prints Internet Sales Terms and Conditions as applicable only to sales to non wholesale customers.